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About Dookanwale

Democratizing e-commerce for Indian retail. Helping local businesses build, own, and scale their independent brands online.

Last Updated: September 16, 2026

Our Vision: Independent Stores, Zero Middlemen

For decades, Indian retail businesses have powered neighborhoods, markets, and communities with hard work and high-quality products. However, the rise of monopolistic online marketplaces has forced small business owners into high commissions (often 15% to 30%), strict return penalties, and zero customer ownership.

Dookanwale was created to restore independence to business owners. We believe every merchant deserves to run their store on their own terms, build direct relationships with their shoppers, and keep 100% of their hard-earned revenue.

What We Build

0% Sales Commission

We never take a cut of your sales. You pay a simple, transparent subscription fee with no hidden fees or transaction deductions.

Direct-to-Bank UPI Payments

Money flows straight from your customer's UPI app to your bank account with instant verification and real-time order alerts.

Custom Domains & Branding

Connect your own custom dot-com domain, customize storefront colors, banners, policies, and build an authentic brand identity.

Built for Mobile & WhatsApp

Manage inventory, share product links, and receive automated order updates directly on your smartphone in under 60 seconds.

Company & Operations

Dookanwale is built with passion in India by a team of engineers, designers, and retail veterans. We operate compliant with Indian technology and financial regulations:

  • Operational Office: Kunnamangalam, Calicut, Kerala - 673571, India.
  • Core Infrastructure: Hosted on ISO/IEC 27001 certified cloud networks with 99.9% uptime.
  • Payment Systems: Secure Digital Payments & National Payments Corporation of India (NPCI) UPI rails.

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Dookanwale

Dookanwale is India's leading 0% commission e-commerce platform empowering micro, small, and medium businesses to launch independent digital storefronts.

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Support & Help

Email: support@dookanwale.com

Phone: +91 9526224112

Mon - Sat: 9:00 AM – 6:00 PM IST

© 2026 Dookanwale. All rights reserved. Made with pride in India 🇮🇳
Operational Office: Kunnamangalam, Calicut, Kerala - 673571, India.